Field Services Engineer
R Systems Kennewick, WA
R Systems Kennewick, WA
1 week ago
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R Systems Kennewick, WA
1 week ago
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Vivek Kaw
Head Resourcing @ R systems Inc | HR, Recruiting, Benefits
Hi,
Hope you are doing well, We have an Urgent opening for Field Engineer in Kennewick, WA it is a Onsite role with Some expected travel between the office and plants within Washington and Oregon but the travel Experience paid by the client, If you are interested then Please share your resume or any reference would be great, below is the complete JD
Field Service Engineer
Duration: 6+ month Contract to hire
Location: Kennewick, WA (Onsite)
Skills Required
- Four-year college degree preferred, specific focus on computer science, information systems or a related field desired.
- 2 years of experience with desktop /server hardware and software installation and support required
- Exceptional oral and written communication and customer service skills required
- Display a high sense of urgency, adaptability and flexibility in a fast-changing environment
- Work in the server room, Racking stacking hardware, cabling, detail oriented, hard worker
- Possess excellent problem-solving abilities including analytical, prioritization, and escalation
- Ability to work within the multiple departments internal to IT
- Planning skills
- Knowledgeable of Microsoft Operating Systems, Office, Networking, Mobile Devices, and computer hardware
- DHCP, DNS, IP Addressing, Windows Server 2016/2019 administration experience desired.
- VMWare ESX administration experience desired.
- Ability to lift 50 lbs.
Responsibilities:
- Provide technical support on operational or maintenance aspects of system equipment
- Diagnose mechanical, hardware, software and systems failures, using established procedures
- Perform remote or on-site servicing and/or repair of company products/services
- Collaborate to implement best practice system solutions and process changes.
- Document functional requirements and ROI opportunities. Identify and address root causes of business process problems.
- Design functional solutions that enable process change, continuous improvement and competitive advantage.
- Implement Plant system security controls according to established standards, implement and maintain secure supplier remote access solutions for line of business machines collaborating with Information Security.
- Recommend and implement enhancements to meet business availability needs. Ensure availability and recovery requirements are implemented according to established architectural and design standards.
- Collaborate with customers and IT peers to understand Plant system requirements for performance, recommend enhancements to established standards, implement and conduct tests to ensure acceptable performance thresholds are achieved.
- Analyze, deliver and maintain Plant client, server and network technology according to business and technical requirements.
- Actively contribute to requirements gathering process focusing on infrastructure components. In production support scenarios, support identification of incident trends and build proactive plans to eliminate.
- Comprehensively test all infrastructure components of IT solutions to ensure business requirements are met.
- Adhere and comply with System Development Lifecycle (SDLC) and Release Management processes and procedures.
-
Seniority level
Mid-Senior level -
Employment type
Contract -
Job function
Information Technology -
Industries
IT Services and IT Consulting
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